How we merchandise matters

How we merchandise matters

Did you know that 91% of patients suffered pain in the last year globally?1 However, in the UK, 53% of patients cannot easily, or at all, access in-person consultations with pharmacists/pharmacy assistants.1

How we merchandise matters. By making it easier to find the right products and by promoting better self-care, you can help put better everyday healthcare into the hands of your customers.

Join our free webinar and listen to Linda Perry, Haleon's Account Relationship Manager OTC Lead, talking about how pharmacists can optimise their premises to better engage customers and meet their needs. This webinar will help you to:

  • Understand the impact of pain on customers
  • Understand the theory behind merchandising principles & best practices
  • Develop an action plan for your store

Event Date: Wednesday 06th November, 2024

Start Time: 1pm

End Time: 2pm

Duration: 1 hour

Presenter Name: Linda Perry

  • Product Information

    Voltarol Back & Muscle Pain Relief 1.16% Gel, Voltarol Max Strength Pain Relief 2.32% Gel, Voltarol Joint & Back Pain Relief 2.32% Gel, Voltarol Osteoarthritis Joint Pain Relief 1.16% Gel (diclofenac diethylammonium). Indications Local symptomatic relief of pain and inflammation in trauma of the tendons, ligaments, muscles and joints e.g. due to sprains, strains and bruises, and localised forms of soft tissue rheumatism. Osteoarthritis and Max Strength Gel only: Relief of pain of non-serious arthritic conditions. Dosage and method of use Adults and children aged 14 years and over. Gently rub 2-4 g into skin of affected site. If symptoms worsen or do not improve within 7 days, seek medical advice. Back & Muscle Gel: Apply 3-4 times daily for up to 7 days. Leave at least 4 hours between applications. No more than 4 applications in 24 hours. Maximum daily dose 16 g. Max Strength Pain Relief: Apply 2 times daily (morning and evening) for up to 14 days. Maximum daily dose 8 g. Not for use for longer than 14 days unless recommended by doctor. Joint & Back Pain Relief: Apply 2 times daily (morning and evening) for up to 7 days. Maximum daily dose 8 g. Not for use for longer than 7 days unless recommended by doctor. Osteoarthritis Gel: Apply 3-4 times daily for up to 14 days. Maximum daily dose 16 g. Not for use for longer than 14 days unless recommended by doctor. Consult doctor if more than two major joints affected. Contraindications Patients whose asthma, angioedema, urticaria or acute rhinitis are precipitated by aspirin or other NSAIDs. Hypersensitivity to diclofenac, aspirin, other NSAIDs or excipients. Third trimester of pregnancy. Children under 14 years. Precautions Do not use on large areas of skin and over a prolonged period. Do not smoke and avoid naked flames. Avoid excessive exposure to sunlight to avoid photosensitivity. Contains propylene glycol and butylhydroxytoluene which may cause skin irritation. Apply only to intact, non-diseased skin. Do not use with occlusion. Avoid ingestion or contact with eyes or mucous membranes. Caution in patients with previous or active peptic ulceration; suffering from/previous history of asthma or allergic disease. Discontinue use if skin rash develops. Caution with concomitant use of other diclofenac products or systemic NSAIDs. Side effects See SPCs for full details. Rash, erythema, pruritus, dermatitis, eczema. Hypersensitivity (including urticaria), angioedema. Asthma. Photosensitivity reactions. Desquamation, skin discolouration. Product licence number, legal category, pack size and RSP (excl. VAT) Back & Muscle Gel: PL 44673/0156 (GSL) 30 g £5.41, 50 g £7.49, 100 g £12.08. Max Strength Pain Gel: PL 44673/0154 (P), 30 g £7.08, 50 g £9.99, 100 g £15.58. Joint & Back Pain Gel: PL 44673/0160 (GSL), 30 g £7.08, 50 g £9.99. Osteoarthritis Gel: PL 44673/0155 (P), 30 g £5.41, 50 g £7.49, 100 g £12.08. PL holder Gels: Haleon UK Trading Limited, The Heights, Weybridge, KT13 0NY, U.K. Date of preparation: Jan 2024.

    Panadol Advance 500 mg Tablets (Paracetamol). Indications: For the treatment of most painful and febrile conditions, including symptomatic relief of pain due to non-serious arthritis. Dosage and administration: Adults and children, 16 years and over: One or Two tablets up to four times daily as required. Max. 8 tablets in 24 hours. Children 10-15 years: One tablet four times daily as required. Max. 4 tablets in 24 hours. Do not use for more than 3 days without doctor’s advice. Doses should not be repeated more frequently than every 4 hours. Children under 10 years: Not recommended. Contraindications: Known hypersensitivity to ingredients. Warnings and Precautions: Do not use with any other paracetamol-containing products. Those with renal or hepatic impairment should seek advice before use. Patients with persistent headaches or those with non-serious arthritis who need to take painkillers every day should consult a doctor. Use with caution in patients with glutathione depletion due to metabolic deficiencies. Side effects: Thrombocytopenia, agranulocytosis, anaphylaxis, cutaneous hypersensitivity reactions including skin rash, and angioedema. Bronchospasm and hepatic dysfunction. Legal category and RRP (excl. VAT): GSL: 16s £1.79, P: 30s £3.09. Product licence number: GSL: PL 44673/0080. P: PL 44673/0185. Product licence holder: Haleon UK Trading Limited, The Heights, Weybridge, Surrey, KT13 0NY, United Kingdom. Text prepared: Jan 2024.

    Otrivine Sinusitis Relief, 0.1% w/v Nasal Spray, Solution / Otrivine Blocked Nose Relief, 0.1% w/v Nasal Spray, Solution/ Otrivine Allergy Relief, 0.1% Nasal Spray. (Xylometazoline Hydrochloride). Indications: For the symptomatic relief of nasal congestion, perennial and allergic rhinitis (including hay fever) and sinusitis. Dosage: Adults, children over 12 years and the elderly: One application in each nostril up to 3 times daily. Do not exceed 3 applications daily into each nostril. Not suitable for children under 12 years. Contraindications: Hypersensitivity to xylometazoline. Trans-sphenoidal hypophysectomy or surgery exposing the dura mater, narrow-angle glaucoma, rhinitis sicca or atrophic rhinitis, phaeochromocytoma, prostatic hypertrophy, patients on MAOI treatment or who have received them in the last two weeks. Not to be used in children aged less than 12 years. Warnings and precautions: Do not take for more than seven consecutive days. Use with Caution in patients showing a strong reaction to sympathomimetic agents, with hypertension, cardiovascular disease, hyperthyroidism or diabetes mellitus and those taking tri and tetra-cyclic antidepressant treatment. Patients with long QT syndrome may be at increased of serious ventricular arrhythmias. Contains benzalkonium chloride, may cause irritation of the nasal mucosa. Side effects: See SmPC for full details. Common: Application site burning, nausea, headache, nasal dryness and nasal discomfort. MRSP (excl VAT): Blocked Nose Relief Freepod spray: £3.96; Allergy Relief and Sinusitis Relief Khone spray: £4.40. Legal Status: GSL. Licence Number: PL 44673/0184. Licence Holder: Haleon UK Trading Limited, The Heights, Weybridge, Surrey, KT13 0NY, U.K. Date of revision: Jan 2024.

    Otrivine Congestion Relief 0.1% Nasal Spray. (Xylometazoline Hydrochloride). Indications: For the symptomatic relief of nasal congestion, perennial and allergic rhinitis (including hay fever) and sinusitis. Dosage: Adults and adolescents over 12 years of age: 1 spray into each nostril, up to 3 times daily as needed. Do not exceed 3 applications daily into each nostril. Do not use in children under 12. Contraindications: Hypersensitivity to the active substance or to any of the excipients. Trans-sphenoidal hypophysectomy or surgery exposing the dura mater, narrow-angle glaucoma, rhinitis sicca or atrophic rhinitis, phaeochromocytoma, prostatic hypertrophy, patients on MAOI treatment or who have received them in the last two weeks. Do not use in children under 12 years. Warnings and precautions: Do not take for more than seven consecutive days. Use with caution in patients showing a strong reaction to adrenergic substances, with hypertension, cardiovascular disease, hyperthyroidism or diabetes mellitus and those taking tri and tetra-cyclic antidepressant treatment. Patients with long QT syndrome may be at increased of serious ventricular arrhythmias. This medicine contains polyoxyl hydrogenated castor oil which may cause skin reactions. Side effects: See SPC for full details. Common: Application site burning, nausea, headache, nasal dryness and nasal discomfort.MRSP (excl VAT): £5. Legal Status: GSL. Licence Number: PL 44673/0151. Licence Holder: Haleon UK Trading Limited, The Heights, Weybridge, Surrey, KT13 0NY, U.K. Date of revision: Jan 2024.

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Pain management at the Centre for Human Sciences

The Centre for Human Sciences is an interdisciplinary collaboration between experts in human sciences, pharmacists and dental professionals, organised and funded by Haleon. it works to develop real-world tools and solutions to support everyday patient interactions and offer meaningful change to their patients’ lives.

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